Home Resource THR FAQ

Frequently Asked Question

What doe it mean when you have a verified listing?

This is an extra icon added to your listing that tells travelers that you've gone through an extra layer of verification. It identifies you as the owner on public record and that there's no pending foreclosure on the property.

What happens when I pause my listing?

We want to make sure you get the most out of your listing . When you pause your listing because you have found a renter it will remove your listing temporarily. When you are ready to to resume your listing you start from where you paused your listing, not losing any days that you paid for.

The Property Owner asked me to wire funds.

Never wire funds to property owners. If a property owner ask you to wire funds contact us immediately.

Can I mix traveling professionals along with other short-term rental options?

Traveling Healthcare Professionals works on getting a traveling professional into your home. Although, there will be times between assignments that the home is left open. We work on getting the home filled during those days or weeks with a short-term renter. Could be a small family in town visiting relatives, or a couple in town visiting their child in a neighboring college. It is a great option to keep open and we can manage it!

What if I don’t have time to manage the tenant/guest while I am away?

We offer a verity of services. Check them out here!

What happens if I have to cut my trip short due to personal emergency or cancelation of my travel assignment?

This is a great question to ask the owner before you book the home. Every owner and home has different rules and guidelines for situations like this.

What charges do travelers incur?

Travelers do not incur any charges whatsoever. This is a platform for travelers to find fair and reasonable accommodations while they are out on their assignment.

How do I receive/collect payments?

We work with Cozy, for payments and background checks!

I don’t want to renew my listing. What do I do?

While you’re logged in, go to your dashboard then click manage, and select setting. There you can make major account changes like deleting your listing, canceling a renewal, or even pausing your listing.

I found a place on another site and I want to make sure it’s not a scam. Can you help me?

We want you to be safe and protected no matter where they find your next rental. Email us at info@travelinghealthcarerentals for a free Owner Verification request, and we will send you a report from beenverified.com that tells you the owner’s name and other property details so you can make the best decision. (doesn’t verify sublets).

Who do I direct my feedback to regarding a negative experience with an owner/home?

Our goal is for you to have a seamless and great experience with the properties we offer. If there is anything that is concerning we would love to hear about it.